Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Thatgirljaninee
Thatgirljaninee Author
User level: Level 1
23 points

iPhone keeps disconnecting from Wi-Fi

Anyone here knows how to fix an iPhone 11 who’s having issue in connecting to the wifi? It connects but it keeps disconnecting for a few secs and connect back again :(


[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Jun 4, 2021 3:10 PM

Reply
Question marked as Top-ranking reply
User profile for user: Corrie84
Corrie84
User level: Community Specialist

Posted on Jun 5, 2021 11:09 AM

Hello Thatgirljaninee,


It sounds like your Wi-Fi connection keeps disconnecting itself on your iPhone. We know how important Wi-Fi access can be on a mobile device, and we're happy to help you out with this.


Try out the following steps and test out Wi-Fi on your iPhone after each one:


  1. Update your iPhone, iPad, or iPod touch
  2. Restart your iPhone
  3. Restart your Wi-Fi network. This would entail restarting your mode, router, and all network equipment.
  4. Reset your network settings in Settings > General > Reset > Reset Network Settings. This will remove all previously connected Wi-Fi networks, APN and cellular settings, and some VPN configurations.
  5. If this occurs only with one specific Wi-Fi connection but not with others, make sure your network configuration meets Apple's recommendations: Recommended settings for Wi-Fi routers and access points
  6. Check for wireless interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


If the issue persists, the next best step would be to reach out to Apple Support: Get Support


Thanks for using Apple Support Communities.


Take care.

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Corrie84
Corrie84
User level: Community Specialist

Jun 5, 2021 11:09 AM in response to Thatgirljaninee

Hello Thatgirljaninee,


It sounds like your Wi-Fi connection keeps disconnecting itself on your iPhone. We know how important Wi-Fi access can be on a mobile device, and we're happy to help you out with this.


Try out the following steps and test out Wi-Fi on your iPhone after each one:


  1. Update your iPhone, iPad, or iPod touch
  2. Restart your iPhone
  3. Restart your Wi-Fi network. This would entail restarting your mode, router, and all network equipment.
  4. Reset your network settings in Settings > General > Reset > Reset Network Settings. This will remove all previously connected Wi-Fi networks, APN and cellular settings, and some VPN configurations.
  5. If this occurs only with one specific Wi-Fi connection but not with others, make sure your network configuration meets Apple's recommendations: Recommended settings for Wi-Fi routers and access points
  6. Check for wireless interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference


If the issue persists, the next best step would be to reach out to Apple Support: Get Support


Thanks for using Apple Support Communities.


Take care.

Reply

iPhone keeps disconnecting from Wi-Fi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up