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Level 1

4 points

Phone frozen

My phone is stuck on password screen and unable to press any buttons. Cannot get into phone. Please help.

iPhone XR, iOS 14

Posted on Jun 4, 2021 7:28 PM

Top-ranking reply

Level 10

418,987 points

Posted on Jun 4, 2021 8:02 PM

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

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