Deleted User Account continues to show on Start Login Screen

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101 points

Deleted User Account continues to show on Start Login Screen

As the admin for this Mac I created a new user account to test an issue with the Maps app. I used the + in the Users & Groups system settings.

I then selected Administrator for the New Account (in retrospect, I should perhaps have used Standard).

After testing the issue, I logged out and l logged back in as the admin (with the orange flower!). I deleted this newly created account and it was successfully deleted in the Systems Setting > Users & Groups.

However, when I restart the computer (not when I log out) the user I deleted (testing Maps) still appears on the Restart/Start screen

How can I resolve this issue?

Thanks in advance for the help.

Bernard

iMac Line (2012 and Later)

Posted on Jun 5, 2021 4:09 AM

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Answer 1

Jun 5, 2021 7:51 AM in response to BernardMR

BernardMR wrote:

As the admin for this Mac I created a new user account to test an issue with the Maps app. I used the + in the Users & Groups system settings.

https://discussions.apple.com/content/attachment/d301ad7f-7669-42af-8da6-263737493e23

I then selected Administrator for the New Account (in retrospect, I should perhaps have used Standard).

https://discussions.apple.com/content/attachment/eec02378-4385-468c-b5bd-703e519192cb

After testing the issue, I logged out and l logged back in as the admin (with the orange flower!). I deleted this newly created account and it was successfully deleted in the Systems Setting > Users & Groups.

However, when I restart the computer (not when I log out) the user I deleted (testing Maps) still appears on the Restart/Start screen

Verify you are logged out of the account in question before you delete that test account.

You need at least one Admin account.

Try a SafeBoot to clear system cache files, reboot as normal https://support.apple.com/en-us/HT201262

ref: Delete a user or group on Mac - Apple Support

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Answer 2

BernardMR Author

Level 1

101 points

Jun 8, 2021 5:55 AM in response to leroydouglas

Thanks for your help and suggestions.

I booted my Mac into Safe Mode.

I was asked to log in twice. The second time I logged in, the test account ("testing Maps") was not there any more, which was great.

However, when I restarted normally, the test account was still there on my login screen.

Now, I cannot remember whether I logged out of the test account before I deleted it using my Admin user account.

1) I looked in the Users directory Macintosh HD > Users and I noted that the user "testing Maps" is not there: all its files were obviously deleted

2) Is there a way of checking anywhere else in the System?

3) If the answer is No to 2), could I perhaps recreate the user account with a different password (I cannot remember the password I originally used if any) and then log out and then delete it?

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Deleted User Account continues to show on Start Login Screen

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