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my iphone XR has been used for a while and the Face ID has been working fine. After an incident all of a sudden it didn’t recognize my face so i tried to reset it, still didn’t work because it kept saying move IPhone higher/lower. Send Help!!
[Re-Titled by Moderator]
If you can’t enrol your face, take your device to an Apple Retail Store or Apple Authorised Service Provider or contact Apple Support.
If Face ID isn't working on your iPhone or iPad Pro – Apple Support
If Face ID isn't working on your iPhone or iPad Pro, click here --> https://support.apple.com/HT208114
Face ID not working on iPhone XR
