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From one moment to another my iPhone XR face ID just stopped working. Ive tried turning the phone off and on, reseting the phone cleaning the front camera and nothing. I went into setting and tried reseting the face ID itself and it just keeps asking to move iPhone higher and lower. Any other suggestions? What do you recommend?
iPhone XR, iOS 13
If none of these steps help:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
then your TrueDepth camera may have failed, so you will need to contact Apple Support directly:
If none of these steps help:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
then your TrueDepth camera may have failed, so you will need to contact Apple Support directly:
Face ID
