Apple Event: May 7th at 7 am PT
iPhone 12 Pro Max Face ID quit working so I reset it. Tried to set it up again but it continually tells me to move the iPhone higher then lower and repeats. Finally says Face ID is not available. Any hints on how to fix?
iPhone 12 Pro Max, iOS 15
This is a very unusual situation and you are definitely on the right track, my friend! 👍🏼
I’d like to chime in with a few simple ideas:
Follow these steps, testing after each step:
It is probably time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options...
Face ID not available
