I am unable to use Apple account

Question

Level 1

4 points

I am unable to use Apple account

Due to a problem with my Apple account, I am unable to update apps from the App Store and other routine issues.

The problem started when I was talking with bank card firm about "disputed charges". They suggested that a new credit card be issued. It was done. The card in question was the one tied to my APPLE SUPPORT account.

I attempted to enter the new bank card number, but the automatic Apple response was to check with support. I attempted that, and it told me that I was not able to go through support.

What should I do?

Posted on Jun 5, 2021 2:14 PM

Reply

Answer 1

Top-ranking reply

Ijustwanttolookattheforums

Level 6

16,088 points

Jun 5, 2021 2:19 PM in response to WGNSguy

It sounds like your account could have been disabled in the App Store.

If so don't try to edit any of your account information. Instead, contact Apple Support for help.

Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support

Reply

I am unable to use Apple account

Similar questions