You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WGNSguy Author

Level 1

4 points

I am unable to use Apple account

Due to a problem with my Apple account, I am unable to update apps from the App Store and other routine issues.

The problem started when I was talking with bank card firm about "disputed charges". They suggested that a new credit card be issued. It was done. The card in question was the one tied to my APPLE SUPPORT account.

I attempted to enter the new bank card number, but the automatic Apple response was to check with support. I attempted that, and it told me that I was not able to go through support.

What should I do?

Posted on Jun 5, 2021 2:14 PM