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My MacBook Air track pad is not responding when I press it to enter. But the cursor is responding. Oh OK like

How do I get my trackpad working again. It is completely stopped responding to my touch to enter even though the cursor still works

Posted on Jun 6, 2021 8:04 AM

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Question marked as Top-ranking reply

Posted on Jun 6, 2021 10:02 AM

Hi,

Try to run Apple Diagnostics if it's a hardware issue(NDR001, NDR003 to NDR006).

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help or it reports error, contact Apple support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Jun 6, 2021 10:02 AM in response to RingoDolly

Hi,

Try to run Apple Diagnostics if it's a hardware issue(NDR001, NDR003 to NDR006).

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help or it reports error, contact Apple support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


My MacBook Air track pad is not responding when I press it to enter. But the cursor is responding. Oh OK like

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