trackpad does not work

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Navidely Author

Level 1

4 points

trackpad does not work

Hello.

My MacBook Air's trackpad stopped working! it doesn't work, not at all.

nothing happened! no fall, damage, or pouring water. nothing!

it was on the couch, I opened it and noticed it doesn't work!

Posted on Apr 12, 2022 3:51 AM

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Answer 1

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tygb

Level 9

64,604 points

Apr 13, 2022 12:12 AM in response to Navidely

See the article If the pointer doesn’t move when using the trackpad with Mac - Apple Support

If the trackpad is still not working, your Mac may be showing a low battery alert that you can’t see. Connect your Mac to an electrical outlet or connect an external keyboard to see the alert.

If you still have difficulty, you may have a problem with your hardware. See an Apple Authorised Service Provider.

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Answer 2

Navidely Author

Level 1

4 points

Apr 13, 2022 1:06 AM in response to Navidely

I checked this link: If the pointer doesn’t move when using the trackpad with Mac - Apple Support (IN)

that does not work.

I think it is Hardware issue, but strange!

the strange issue is: when I close the laptop and open it again, the trackpad works as it should in the first touch.

i can move the "mouse pointer" and click and everything. but after I stop using the trackpad for more than 3 - 4 seconds, it doesn't work!!!!

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Answer 3

tygb

Level 9

64,604 points

Apr 13, 2022 3:57 AM in response to Navidely

See some articles Use Apple Diagnostics to test your Mac - Apple Support

Run Reset NVRAM or PRAM on your Mac - Apple Support

In the last visit apple authorised service centre Apple Repair and Repair Status Check - Official Apple Support

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trackpad does not work

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