trackpad does not work
Hello.
My MacBook Air's trackpad stopped working! it doesn't work, not at all.
nothing happened! no fall, damage, or pouring water. nothing!
it was on the couch, I opened it and noticed it doesn't work!
Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
Hello.
My MacBook Air's trackpad stopped working! it doesn't work, not at all.
nothing happened! no fall, damage, or pouring water. nothing!
it was on the couch, I opened it and noticed it doesn't work!
See the article If the pointer doesn’t move when using the trackpad with Mac - Apple Support
If the trackpad is still not working, your Mac may be showing a low battery alert that you can’t see. Connect your Mac to an electrical outlet or connect an external keyboard to see the alert.
If you still have difficulty, you may have a problem with your hardware. See an Apple Authorised Service Provider.
See the article If the pointer doesn’t move when using the trackpad with Mac - Apple Support
If the trackpad is still not working, your Mac may be showing a low battery alert that you can’t see. Connect your Mac to an electrical outlet or connect an external keyboard to see the alert.
If you still have difficulty, you may have a problem with your hardware. See an Apple Authorised Service Provider.
I checked this link: If the pointer doesn’t move when using the trackpad with Mac - Apple Support (IN)
that does not work.
I think it is Hardware issue, but strange!
the strange issue is: when I close the laptop and open it again, the trackpad works as it should in the first touch.
i can move the "mouse pointer" and click and everything. but after I stop using the trackpad for more than 3 - 4 seconds, it doesn't work!!!!
See some articles Use Apple Diagnostics to test your Mac - Apple Support
Run Reset NVRAM or PRAM on your Mac - Apple Support
In the last visit apple authorised service centre Apple Repair and Repair Status Check - Official Apple Support
trackpad does not work