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Podcasts on iOS 14.6, serious loading issues

I've waited 24 hours to lodge a complaint, just in case the performance issues cleared up after the first day.


Many parts of the Podcasts app are loading very, very slowly. I have been testing the app in the same room as my router, so I am fairly certain that the bad performance is definitely the fault of the app itself and not a poor internet connection. I have force closed all other apps except Podcasts, and I've power cycled the phone.


When navigating to Library, I've found myself counting just to get a rough estimate of the load times. Just now after power cycling my phone, it took at least 12-13 seconds to display the Podcast Library page. This is not the only slow load time, either. Sometimes, I'll tap a downloaded episode that I had previously paused, and it can take somewhere between 15-30 seconds just to begin playing. The app provides no indication that audio is loading. Even when it plays, sometimes the UI doesn't update so I can't see how far into the podcast I am. After playing begins, sometimes it is unresponsive to other presses so I've also gotten stuck listening to the wrong podcast while waiting for the 'pause' to take effect, which again can take somewhere in the 10-30 second range. Even the page that loads the individual episodes for a particular podcast also has some significant load time in the vicinity of 5-10 seconds, which seems strange because I would assume a lot of these lists should be cached by now.

iPhone 8

Posted on Jun 6, 2021 9:40 AM

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Question marked as Best reply

Posted on Jun 6, 2021 1:40 PM

Apple Discussions is a user-to-use your knowledge sharing forum and, as you can see, we are all sharing some of the pain with the Podcasts app upgrade. The best bet is for all to submit problems and suggestions to Apple at Apple Feedback, https://www.apple.com/feedback/apple-podcasts/


The iOS 14.5 & 14.6 Apple Podcasts app upgrades are still bug-ridden. I’m sorry podcast users have had to serve as guinea pigs for such a flawed versions, it doesn’t make sense to invest time trying to answer questions about such an unpredictable piece of software.


On the Apple Podcasts Server side new episodes for some Shows are listed three days after they are available on TuneIn, Stitcher, SoundCloud, etc.


On the Apple Podcasts app side:

• the app gets stuck in loading mode with some users when first opened,

• Episodes sometimes mark themselves as played after just a few seconds,

• some Shows do not list the most recent unplayed episodes even when the Show settings are chosen to do so.

• Station lists sometimes do not list unplayed episodes available in Show lists, even though the Station settings do not limit episodes,

• some users experience difficulty deleting episodes from lists,

• some episodes download once in Show lists, others simply do not, even the toggle for Automatic Downloads in Show settings is On,

• the app causes a heating problem and excessive battery draining, particularly when select other apps are open in the background or foreground,

• a change in key default settings in the iOS 14.5 Podcasts app upgrade caused numerous unwanted automatic downloads in Shows with tens or hundreds of episodes.


Hopefully, some heads have rolled for those responsible, clearer thinking people have replaced them and the bugs will be straightened out soon. Apple is an excellent company which has made this experience frustrate us more.

113 replies

Jul 1, 2021 12:19 PM in response to MirrorLake

I’ve had the same issues for over a year, not just this version. Load times for the library on the order of minutes, similar response delays to clicking add or subscribe. Absolutely unusable at this point.


Previous versions also removed a time filtering feature in smart playlists, which I’d found very useful. This and many other changes make me wonder whether anyone in the team even uses this app. Perhaps Apple has given up and decided to let 3rd parties own the space? Why even keep the app of its not going to be usable?


My background is as a 20+ year UX expert and agency director, which doesn’t make my feedback any more valid than anyone else’s but does give me the perspective to say that this app and its product management are fundamentally broken. I’m not so sure about Apple’s feedback mechanism either.

Jul 8, 2021 1:05 AM in response to MirrorLake

Yep same here. Took 58 seconds to load podcast library this morning… I’ve been using Spotify for pods now. They have all of the major shows I listen to. So may as well migrate music there too. Will be cancelling subscription on this and as Apple TV is pretty poor may as well cancel the one plan. Sick of my loyalty being taken for granted with this substandard product.

Jul 9, 2021 4:40 AM in response to ciavarella

I switched to Pocket Casts, upon recommendation of some users here, after a few days of the new Apple Podcast app.


People here have complained mainly about slow loading, which I certainly had, and also the loss of the feature where you could remove an episode you were not interested in just by swiping left!


I first tried Castro but didn't like its look and feel, but Pocket Casts is perfect. There's just one little quirky thing - if you download any episodes, these are listed under your Profile icon, not under the 'Filters', where you can see all the New Releases, In Progress, or Starred. You have to create a new filter yourself, and select 'Download status' and then 'Downloaded' to have those show up as another list under Filters.


Monica

Jul 9, 2021 6:19 AM in response to MirrorLake

I agree with others on this forum. The podcast app is now useless. Mine no longer displays updates, even after I get notifications of updated podcasts. I have already gone to another app for some of my 'base' podcasts. Between this and other issues (my carplay stopped working midway through a 12 hour trip), I am definitely looking at other phones after having many Iphones starting with Iphone2. I had been planning on updating my phone with the next Iphone release, now I am unsure.


The one thing Apple has been good at has been ease of use, and they have completely failed on these last two updates.

Jul 14, 2021 8:00 PM in response to MirrorLake

The Apple podcast app is horrendous after the update. I have found that to listen to a podcast I have to subscribe, download it and then save it. It seems that there is less delay with saved episodes. I also need to get out of every other app to get it to work. So I’ve pared my library way back and I plan to subscribe to these podcasts using another app.


Question for the community: What alternative app do you recommend?

Jul 17, 2021 3:28 PM in response to MirrorLake

I've had the exact same experience since upgrading to 14.6 (which Apple urged to close serious security issues). The Podcasts app is complete garbage now - almost entirely unusable - and is completely unpredictable. One moment it will load halfway normally, the next it takes 5-10 minutes to load a SINGLE EPISODE. That's if it doesn't error out with some lame "oops - something went wrong" message. The experience carries over to Apple CarPlay, as well. I'm shocked Apple let this get out the door, and worse yet - have done NOTHING about it! Literally the worst experience I've had in the 10+ years I've owned an iPhone. FIX THIS CRAP, APPLE!!

Jul 17, 2021 3:52 PM in response to rrogers512

I’ve had the same experience. If you google “ios14.6 podcast problems,” it’s not really addressed in any direct way. Lots of battery issues, and the solution is to delete the podcast app!


I have moved on- I now use the google podcast app. It has all the features I’m used to, although the interface is not as polished as the Apple podcast app. I really liked the changes Apple made to the podcast app, but it is completely unusable!

Jul 21, 2021 3:56 PM in response to MirrorLake

iOS 14.7 has solved all my issues with the functionality of the podcast app. All works as I expect it to.

I have only used to so far 2 times. Once for about 5 minutes. The 2nd time for about 30 minutes. The first time after 5 minutes the back of my iPhone 8 Plus was hot. Battery usage was listed at 30 something percent. After several hours I used the podcast app again for about 30 minutes. Flawless performance. The back of my iPhone 8 Plus DID NOT get hot this time. Battery usage still shows 30 something percent. From the time I started using the podcast app until now, my charge percent went from 91 to 75. Not unusual for regular use of this phone over this time period. I’m hopeful this 14.7 update has corrected the problem with the podcast app. So far so good!

Podcasts on iOS 14.6, serious loading issues

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