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LakeJ56 Author

Level 1

4 points

Notification/ pop-up messages

I just received a pop up message re having 39 viruses on my iPhone that will cause damage. What should I do? I attached a screen shot of what i received.

iPhone 11, iOS 14

Posted on Jun 6, 2021 11:46 AM

Top-ranking reply

stedman1

Community+ 2024

Level 10

261,226 points

Posted on Jun 6, 2021 11:49 AM

Close the offending page and avoid sites that are involved in such bogus advertising tactics.

Do not interact with the message or the sender.

Never, never, never download anything based on a popup message.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Phony "tech support" / "ransomware" popup… - Apple Community

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Notification/ pop-up messages

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