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Keyboard not appearing on Passcode change prompt

I'm suddenly getting Passcode change prompt. But when I touch the password field no keyboard shows up and as a result the phone is unusable. Please help. I also have other keyboards installed, I'm not sure if that's the reason for it. Thank you.

iPhone 12 Pro Max

Posted on Jun 6, 2021 6:42 PM

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Question marked as Best answer

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Posted on Jun 6, 2021 7:44 PM

3 replies
Question marked as Best answer

Jun 6, 2021 7:44 PM in response to upolhasan

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Keyboard not appearing on Passcode change prompt

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