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my phone won't let me get past my home screen. It won't restart and acts like my screen isn't working. Yet, I can get on my camera and use my flashlight. It's still playing music and letting me skip songs, but I cannot swipe to restart my phone.

My phone will not let me get past my lock screen. It allows me to see some notifications, get on my flashlight, skip songs, get on my camera, and talk to Siri. Yet, I cannot restart my phone, put in my Face ID, open notifications, or even see the time. I have tried the force quit options, charging it, leaving it alone.

iPhone XR, iOS 14

Posted on Jun 8, 2021 9:35 AM

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Posted on Jun 8, 2021 10:24 AM

Katebarnes15 wrote:

My phone will not let me get past my lock screen. It allows me to see some notifications, get on my flashlight, skip songs, get on my camera, and talk to Siri. Yet, I cannot restart my phone, put in my Face ID, open notifications, or even see the time. I have tried the force quit options, charging it, leaving it alone.

Do this If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply
Question marked as Best reply

Jun 8, 2021 10:24 AM in response to Katebarnes15

Katebarnes15 wrote:

My phone will not let me get past my lock screen. It allows me to see some notifications, get on my flashlight, skip songs, get on my camera, and talk to Siri. Yet, I cannot restart my phone, put in my Face ID, open notifications, or even see the time. I have tried the force quit options, charging it, leaving it alone.

Do this If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

my phone won't let me get past my home screen. It won't restart and acts like my screen isn't working. Yet, I can get on my camera and use my flashlight. It's still playing music and letting me skip songs, but I cannot swipe to restart my phone.

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