macbook air comes on but i cant do anything else

Computer comes on. I cannot type my password or get on any of my places such as mail, safari, photos and on and on. Icon for system preferences is on at bottom of screen

but nothing happens

MacBook Air 13″, macOS 10.15

Posted on Jun 8, 2021 12:52 PM

Reply
1 reply

Jun 8, 2021 9:27 PM in response to Kk4blake

Hi Kk4blake,

Welcome to the Apple Community, where some of us do our best to help each other.


Sorry you aren't able to properly use your Mac !

Apple Support have a couple of articles that may help you:


If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156


If your Mac starts up to a blank screen (white, black, gray, or blue)

https://support.apple.com/en-us/HT210905


Hope this helps you :)



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macbook air comes on but i cant do anything else

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