Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hi my mac keeps saying unable to can't establish a secure connection

Hi I'm trying to download cricut to my mac but it keeps saying safari cant establish a secure connection to the sever design.cricut.com can anybody help


iMac 21.5″, OS X 10.10

Posted on Jun 9, 2021 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2021 5:54 AM

There can be various reasons behind this problem.


I have no problem opening the website.



Go step by step and test.


1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416

    https://support.apple.com/en-us/HT201541


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987

3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098


If this doesn’t help, download EtreCheck,

run it to see if there is any adware/third party blocking software installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

1 reply
Question marked as Top-ranking reply

Jun 9, 2021 5:54 AM in response to PeterAshton

There can be various reasons behind this problem.


I have no problem opening the website.



Go step by step and test.


1. Update Safari, if an update is available. Update may come with bug fixes.

    https://support.apple.com/en-us/HT204416

    https://support.apple.com/en-us/HT201541


2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987

3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


4. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


5. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098


If this doesn’t help, download EtreCheck,

run it to see if there is any adware/third party blocking software installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.

hi my mac keeps saying unable to can't establish a secure connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.