Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
If the iPhone is water proof, why is water damage not covered by warranty? The iPhone has never been submerged, it has gotten wet during rain. Some how it shows water damage.
But the iPhone is supposed to handle being under water, thus I don't understand why it is not covered by the warranty.
iPhone XR
About splash, water, and dust resistance of iPhone 7 and later - Apple Support
Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Liquid damage is not covered under warranty
To prevent liquid damage, avoid these:
Minimize exposing your iPhone to soap, detergent, acids or acidic foods, and any liquids—for example, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, and solvents.
About splash, water, and dust resistance of iPhone 7 and later - Apple Support
Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Liquid damage is not covered under warranty
To prevent liquid damage, avoid these:
Minimize exposing your iPhone to soap, detergent, acids or acidic foods, and any liquids—for example, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, and solvents.
No iPhone is waterproof.
Apple has never stated any iPhone is waterproof.
They are water resistant.
No manufacturer of water resistant devices provides warranty coverage for water damage.
Apple’s official advice is not to submerge or expose your phone to water.
An IP water resistance rating is not a guarantee that a device may not be damaged upon exposure to water. It simply means the device is less likely to be damaged relative to a non-IP resistance rated device.
Samsung and other smart phone manufacturers with IP rated devices also do not cover water damage because the IP rating is never a guarantee against the possibility of water damage.
water damage warranty
