You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If the iPhone 14 Pro is water resistance, how they mentioned that a warranty coverage doesn’t include water damage?

If the iPhone 14 Pro is water resistance, how they mentioned that a warranty coverage doesn’t include water damage?

iPhone 14 Pro Max, iOS 17

Posted on Jul 16, 2023 4:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 5:06 PM

Official Apple site about water resistance:

About splash, water, and dust resistance of iPhone 7 and later - Apple Support


To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water
  • Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
  • Dropping your iPhone or subjecting it to other impacts
  • Disassembling your iPhone, including removing screws

Minimize exposing your iPhone to soap, detergent, acids or acidic foods, and any liquids—for example, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, and solvents.

12 replies
Question marked as Top-ranking reply

Jul 16, 2023 5:06 PM in response to Users1979

Official Apple site about water resistance:

About splash, water, and dust resistance of iPhone 7 and later - Apple Support


To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water
  • Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
  • Dropping your iPhone or subjecting it to other impacts
  • Disassembling your iPhone, including removing screws

Minimize exposing your iPhone to soap, detergent, acids or acidic foods, and any liquids—for example, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, and solvents.

Jul 16, 2023 6:28 PM in response to Users1979

Yes, they tested the iPhone in lab controlled conditions, which aren't exactly real life, like dropping your phone overboard, taking it for a swim in the pool or ocean, dropping it in a toilet. Under strict lab conditions, the phone stood up to the conditions it was designed to meet. That doesn't mean you can drop your phone in water, pour coffee or a soft drink on it, accidentally drop it in a toilet (which unfortunately happens to some people). And if the phone is damaged by liquid intrusion, which Apple doesn't guarantee against, then the user will have to either purchase an "out of warranty" replacement or a new iPhone as it is simply not covered under Apple's standard warranty.


So you need to do your best to avoid getting your iPhone wet. For if you do and it is damaged, it's going to cost you. And that's that. There really is no point in discussing this further. We aren't Apple. We are all users on this user to user only forum. We didn't engineer iPhone. We don't provide its warranty. Feel free to share your thoughts with Apple here --> Feedback - iPhone - Apple


You take care and I do hope your iPhone is safe and not damaged my liquid, now or in the future.


If the iPhone 14 Pro is water resistance, how they mentioned that a warranty coverage doesn’t include water damage?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.