Why do I have to pay the repair fee for water damage on iPhone 16 with warranty?
Dear Apple Company
Greetings
I purchased an iPhone
16 four months ago (now under warranty). Water dripped onto it, but it wasn't
submerged. When I charged it, it gave me a message that the phone was
waterlogged.
I went to an agent in
Egypt, Tradeline, and they cleaned it. However, the device still gave me a
message that it was waterlogged when charging. The Apple agent in Egypt,
Tradeline, told me that they were requesting repair fees.
We trust Apple
products. How can it be under warranty and still require repair fees?
Please kindly resolve
the issue of replacing or replacing the device with the agent in Egypt.
Thank you very much
for your cooperation.
Attached are the device details
[Re-Titled by Moderator]
iPhone 6s Plus