I messages are still green no matter what I do

Question

I messages are still green no matter what I do

My friend and I both have iPhones both of our iMessages buttons are toggled on we both restarted our phones and yet when I sent her messages they’re green SMS

Posted on Jun 10, 2021 4:18 PM

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Answer 1

Top-ranking reply

javaliga

Level 10

120,173 points

Jun 10, 2021 4:41 PM in response to smallest concern

To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. See the 'Choose cellular data options for data usage, performance, battery life, and more' section in:

View or change cellular data settings on iPhone - Apple Support

and see the'Turn off and restart iMessage and FaceTime' section in:

If you get an error when trying to activate iMessage or FaceTime - Apple Support

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Answer 2

Jun 10, 2021 4:55 PM in response to javaliga

Hi

I was working with my carrier just now who said go into the iMessages app and changed a setting in the send and receive, the part where it says “starting a new conversation” where my phone number had been checked instead he said to check the email address because somehow that is connected to my texting. I have no idea but that seem to work. Thanks for your input.

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I messages are still green no matter what I do

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