Newsroom Update

Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello I have a problem with unwanted app billing. I couldn’t unsubscribe with due to my network problems. The app name is BeautyPlus-Snap,Retouch,Filter. Please help me to solve this problem. I don’t want to pay 42.99 € for this application.





Hello I have a problem with unwanted app billing. I couldn’t unsubscribe with due to my network problems. The app name is BeautyPlus-Snap,Retouch,Filter. Please help me to solve this problem. I don’t want to pay 42.99 € for this application.

iPhone 7, iOS 14

Posted on Jun 10, 2021 7:42 PM

Reply
Question marked as Best reply

Posted on Jun 10, 2021 11:50 PM

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


However, since you have a defaulted payment because your card was declined, your account will be unuseable until you speak directly to Apple to clear this up.

Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

3 replies
Question marked as Best reply

Jun 10, 2021 11:50 PM in response to gunay146

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


However, since you have a defaulted payment because your card was declined, your account will be unuseable until you speak directly to Apple to clear this up.

Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

Hello I have a problem with unwanted app billing. I couldn’t unsubscribe with due to my network problems. The app name is BeautyPlus-Snap,Retouch,Filter. Please help me to solve this problem. I don’t want to pay 42.99 € for this application.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.