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Macbook shutting off

My macbook air shuts off randomly when it is not plugged in. It is not dead but it still shuts off. I am usually in the middle of a test. How do i fix this?

MacBook Air 13″, macOS 11.4

Posted on Jun 10, 2021 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2021 8:09 PM

LexiJoyce Said:

"Macbook shutting off: My macbook air shuts off randomly when it is not plugged in. It is not dead but it still shuts off. I am usually in the middle of a test. How do i fix this?"

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What to Do:

Use another computer, in the meantime, if you are taking a test. Ask a friend, or peer, if you may use theirs, if you do not have another computer handy.


Troubleshooting Power:

A. Please Clarify:

  • Did you install an update?
  • Have you had battery issues before?
  • Has this Mac been serviced recently?
  • What were you working on when this happened?


B. Try a New Charger:

If it is charing from an external device, then use a new charger:


C. A Few Links to Refer to Power:




1 reply
Question marked as Top-ranking reply

Jun 10, 2021 8:09 PM in response to LexiJoyce

LexiJoyce Said:

"Macbook shutting off: My macbook air shuts off randomly when it is not plugged in. It is not dead but it still shuts off. I am usually in the middle of a test. How do i fix this?"

-------


What to Do:

Use another computer, in the meantime, if you are taking a test. Ask a friend, or peer, if you may use theirs, if you do not have another computer handy.


Troubleshooting Power:

A. Please Clarify:

  • Did you install an update?
  • Have you had battery issues before?
  • Has this Mac been serviced recently?
  • What were you working on when this happened?


B. Try a New Charger:

If it is charing from an external device, then use a new charger:


C. A Few Links to Refer to Power:




Macbook shutting off

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