"The developer of this app needs to update it to work with this version of iOS."

I have some important information (passwords and the likes) stored on an app called Keeply which I can't access anymore. When I try to open the app, I get the message:


"Keeply" Needs To Be Updated

The developer of this app needs to update it to work with this version of iOS.


Kind of a big deal if I can't get in there! Any advice? I've contacted Keeply support but haven't heard back yet.

Posted on Jun 10, 2021 8:09 PM

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Jun 10, 2021 8:50 PM in response to Cato77

Cato77 Said:

"'The developer of this app needs to update it to work with this version of iOS.'"

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What to Do:

A. Contact the Developer:

Find the Developer's contact information right in the site of the App Store that this app is found in.


B. Restore your iPhone from a Backup:

Have any backups of this iPhone prior to this occurrence? If so, then restore your iPhone from it. If not, then take this as a learning experience, knowing to always backup your device prior to making any major change to it(which may be the case here). Important: Back up your iPhone prior to performing an update, should anything go wrong from here on out.

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"The developer of this app needs to update it to work with this version of iOS."

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