Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have sold my Apple Watch but the new owner cannot get into it

Does anyone know how to remove device from account. I went into my iCloud and removed device but the other person said that a message keeps coming up to contact original owner. I have also gone to the watch app on my phone and it doesn’t say about the watch been connected to my iCloud so I really don’t know what to do if anyone can help

Posted on Jun 11, 2021 2:41 AM

Reply
Question marked as Best reply

Posted on Jun 11, 2021 4:03 AM

You need to follow ALL the steps in this link to remove the activation lock so the buyer can use it;

What to do before you sell, give away or trade in your Apple Watch, or buy one from someone else – Apple Support

1 reply

I have sold my Apple Watch but the new owner cannot get into it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.