Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update to Big Sur 11.4 cannot restart, it said wrong user password but it's the right one

Mac 11-2020, Big Surr 11.1. Try to update Mac OS to Big Sur 11.4, finish downloading and clicked on Botton Restart Now. But when it showing tab to insert user password, it said that I put the wrong password. But I am really sure that is the right one. Already try to restart manually, but not working.



MacBook Air 13″, macOS 11.1

Posted on Jun 11, 2021 4:00 AM

Reply
Question marked as Best reply

Posted on Jun 19, 2021 12:49 AM

So I tried to Reset My Admin Password on Mac. Using the steps from this link: https://www.hellotech.com/guide/for/how-to-reset-admin-password-on-mac

And it works for me.

Similar questions

5 replies

Update to Big Sur 11.4 cannot restart, it said wrong user password but it's the right one

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.