I cannot access the diagnostics menu, as when I select a language, the machine reboots into the language selection again

I’ve tried accessing the diagnostics tool for my MacBook Air M1. It’s an impossible task, as although I’m able to get there through shutting down, holding the power button, holding command+D etc. Once it asks me to select a language and hit OK, it simply reboots and asks me to select a language ad infinitum. Never progressing into the actual diagnostic part of the process. Does anyone else have this issue? Any fixes?

I’m running the latest Big Sur.

thank you.

MacBook Air (2020 or later)

Posted on Jun 11, 2021 4:34 AM

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1 reply

MrMyers6 Author

Level 1

4 points

Jun 11, 2021 5:32 AM in response to MrMyers6

By some miracle I got in, but now it just freezes on the “checking your Mac” screen. Nothing I do can remedy it, I have to force shutdown with the power button. It seems diagnostics has some major bugs that need fixing ASAP.

Still, any information on the matter is appreciated.

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I cannot access the diagnostics menu, as when I select a language, the machine reboots into the language selection again

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