cannot update any apps
whenever i try to update any apps i get the same message - 'your apple id or password is incorrect'. however i can sign in to apple using the same id and password. how can this be fixed and how can i update whatsapp etc?
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whenever i try to update any apps i get the same message - 'your apple id or password is incorrect'. however i can sign in to apple using the same id and password. how can this be fixed and how can i update whatsapp etc?
Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.
See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.
See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
cannot update any apps