The smart battery case has stopped charging the phone after the lates update. All the steps from https://support.apple.com/en-us/HT205443 have been taken but nothing helped. I suppose there’s some kind of a software bug but I need to fix it somehow.
Hello TatianaTwin,
We understand you've already tried the steps in the Apple support article. We'll be here to help discuss what options you have going forward.
Make sure to update the iPhone with the latest applicable update if you haven't already.
If this continues after using the article you've shared Contact Apple Support
We hope this helps.
Cheers.
Smart Battery Case isn’t charging the phone
