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Level 1

8 points

Connecting with new FaceTime user

My dad made her first FaceTime call to me from iPad. Success. I then tried to FaceTime him back from my iPad but his contact shows no video. I tried entering his email in the FaceTime add contact, but the audio and video were greyed out. Any suggestions? Thanks.

Posted on Jun 11, 2021 1:58 PM

Best reply

sberman

Level 10

263,847 points

Posted on Jun 11, 2021 2:06 PM

Make sure the address you use for your dad is his Apple ID.

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Connecting with new FaceTime user

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