I cant save screenshots in an external hardrive (SSD)

At first it is working then after a couple of screen shots it then shows the message:



I also checked sharing and permissions and it shows I have custom access:



However, when I check the folders inside the sharedrive, I do have read and write access.


Does anyone know how to fix it?


MacBook Pro (2020 and later)

Posted on Jun 12, 2021 6:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2021 10:49 AM

How is the external SSD formatted? Are you able to save files there using the Finder or other applications?


Try adding Screenshot to the list of "Full Disk Access" applications in System Preferences->Security & Privacy->Privacy.

The application itself is in /Applications/Utilities.




Similar questions

6 replies

Jun 13, 2021 2:21 AM in response to JpCalim

I don't have an ExFAT drive to test. Are you saving the screenshots at the root of the drive, or a folder therein?

What are the permissions for that folder? Do you have "Ignore ownership on this drive" selected or not?

What does it say at the bottom of the Get Info window regarding permissions: "you can read and write" or something else?



I tried setting the location of screenshots to a folder in a thumb drive, formatted as FAT32 (not ExFAT) and it worked, so I suppose it should work with ExFAT as well.

Also, I tried it with and without "Full Disk Access", so that should not be the problem either.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cant save screenshots in an external hardrive (SSD)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.