My screen is broken, can I unlock it from iTunes?

my screen is broken, can I unlock it from itunes to access my data?


[Re-Titled by Moderator]

Posted on Jun 12, 2021 8:07 AM

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Question marked as Top-ranking reply

Posted on Jun 12, 2021 3:33 PM

No, even if you try to back it up to iTunes it will likely need you to enter something into the device through the screen. Hopefully you have turned on iCloud to sync most of your items and have also turned on automatic iCloud backups. If you have then you can restore any missing data when your device is repaired.


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768

1 reply
Question marked as Top-ranking reply

Jun 12, 2021 3:33 PM in response to mrbnorris2

No, even if you try to back it up to iTunes it will likely need you to enter something into the device through the screen. Hopefully you have turned on iCloud to sync most of your items and have also turned on automatic iCloud backups. If you have then you can restore any missing data when your device is repaired.


Click on this link to discover how to 'Restore your iPhone, iPad, or iPod touch from a backup' --> https://support.apple.com/HT204184


or watch this video if you're using a Mac to do this:


https://www.youtube.com/watch?v=Jbp3gGTQygg


Some things are not stored in a backup. Click on this link and read "About missing information after you restore your iOS device with iCloud Backup" -->

https://support.apple.com/HT203768

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My screen is broken, can I unlock it from iTunes?

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