Ipad/Iphone won't allow 3rd party cookies

Ipad/Iphone won't allow 3rd party cookies even though settings are set to NOT block cookies and to ALLOW cross-site tracking.

I need this turned on to watch Kaltura application videos provided by my school through the Blackboard site.

Why is this not working?

iPhone 12

Posted on Jun 12, 2021 1:03 PM

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Jun 13, 2021 12:13 PM in response to Mauramom

Hello Mauramom,


Thanks for reaching out through the Apple Support Communities about that difficulty with accessing those videos.


Are your iPhone and iPad all up-to-date? Update your iPhone, iPad, or iPod touch


Are you experiencing issues with any other websites?


Does that still continue if you clear your cookies using the steps in the following article? Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch That article also has the steps to check for any content blockers that may be contributing to that behavior.


Additionally, have you had the opportunity to try accessing that content using a different web browser?


Hopefully those details will help to further isolate this behavior.


Take care.

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Ipad/Iphone won't allow 3rd party cookies

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