I can’t pair my watch. Can’t erase or unpair either. Help!

I can’t pair my watch, unpair or erase to start over. Help!

Apple Watch Series 5, watchOS 6

Posted on Jun 13, 2021 7:49 AM

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Question marked as Top-ranking reply

Posted on Jun 14, 2021 1:52 AM

This could be a compatibility issue, if your iPhone is already running the current iOS 14. Apparently that version is not able to complete the update for a backlevel watchOS 6 any more. Two options:

  • Find an old iPhone with iOS12 or older on it and complete the pairing and update to watchOS 7.5 with that. Once that is done, you can re-pair the S3 with your own iPhone again.
  • Contact Apple Support or visit an Apple Store and ask if they can run this update for you.


1 reply
Question marked as Top-ranking reply

Jun 14, 2021 1:52 AM in response to Otdeb

This could be a compatibility issue, if your iPhone is already running the current iOS 14. Apparently that version is not able to complete the update for a backlevel watchOS 6 any more. Two options:

  • Find an old iPhone with iOS12 or older on it and complete the pairing and update to watchOS 7.5 with that. Once that is done, you can re-pair the S3 with your own iPhone again.
  • Contact Apple Support or visit an Apple Store and ask if they can run this update for you.


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I can’t pair my watch. Can’t erase or unpair either. Help!

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