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Level 1

4 points

an unknown error occurred 4013 and failed to restore

my iPad entering an endless loop of reboot. Got into the recovery mode to either update or restore. Neither method works. Force to restore will cause the iPad to reboot then shows "The iPad could not be restored. An unknown error occurred (4013), Is there anyway to get it wiped and restored to factory setting? Appreciate any help in advance.

Posted on Jun 13, 2021 8:09 AM

Best reply

Niel

Level 10

727,655 points

Posted on Jun 13, 2021 8:40 AM

If the instructions in the Related Article above didn't work, use the 'contact us' link in it.

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an unknown error occurred 4013 and failed to restore

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