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Music won't play after waking up

Hi,


I was wondering if anyone else has this problem when using Apple Music in Mac. the music will just stop after waking up, is this just a software thing related to Big Sur 11.4? I know there isn't much that can be done besides quitting music and starting back up again.

MacBook Pro 13″, macOS 11.4

Posted on Jun 13, 2021 8:32 AM

Reply
2 replies

Jun 14, 2021 10:57 AM in response to MDRNYC

Hello MDRNYC,



Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to play music upon waking your Mac. We can understand why you'd reach out for a solution.


Let's see if fully restarting your Mac will help.


Log out, sleep, wake, restart, or shut down your Mac


If it doesn't help, please test to see if this happens in safe mode. That will help us narrow down if a third party app is the cause.


How to use safe mode on your Mac


Cheers!



Jun 14, 2021 5:15 PM in response to justinb2603

I'm having the same problem,. The above answer is quite unhelpful, because any restart of the Music app fixes the problem (at least for some time). So, obviously logging out or rebooting the machine is going to fix the problem, but it is not an acceptable solution, neither it provides any more troubleshooting information.

Overall, playback in Music became quite unreliable since about 11.2. I'm experiencing:

  • no playback at all after wake up from sleep (can be fixed by restarting Music app)
  • playback frequently stops for no apparent reason (the only solution is to skip to the next song)
  • the display of currently playing song does not match the actually playing track. This usually precedes playback stopping entirely

I wished there was some easy way to report problems in the Music app, because it has gotten barely usable lately. It is now significantly more reliable to play music from my iPhone than from my MacBook. The bellow is what I get any time I want to get support for Music app (or pretty much anything else)

Music won't play after waking up

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