Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad purchase

Can we purchase and trade in our old one at a store?

iPad mini, iOS 12

Posted on Jun 13, 2021 8:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2021 6:20 AM

If you take your eligible device to an Apple Store, you can either use its assessed value towards a new device - or take the trade-in value as an Apple Gift Card to use against a future purchase.


Should you instead choose trade-in when making an online purchase with Apple, you’ll be sent a shipping box in which to return your old iPad within a certain period of time. You will be charged full price for your new iPad against your Credit Card. When your old iPad has been received/inspected/accepted for trade-in, you will receive a refund of the trade-in value to your Credit Card; if your trade-in fails to arrive, or is rejected, you’ll not receive the Credit Card refund - and will therefore have paid the full price.


Many who trade-in an old device choose to visit the local Apple Store - where the transaction is immediately concluded. This removes any uncertainty or debate as to the condition of the device, or its value, when returned for trade-in.


Apple Trade In - Apple

2 replies
Question marked as Top-ranking reply

Jun 14, 2021 6:20 AM in response to Sage-girl

If you take your eligible device to an Apple Store, you can either use its assessed value towards a new device - or take the trade-in value as an Apple Gift Card to use against a future purchase.


Should you instead choose trade-in when making an online purchase with Apple, you’ll be sent a shipping box in which to return your old iPad within a certain period of time. You will be charged full price for your new iPad against your Credit Card. When your old iPad has been received/inspected/accepted for trade-in, you will receive a refund of the trade-in value to your Credit Card; if your trade-in fails to arrive, or is rejected, you’ll not receive the Credit Card refund - and will therefore have paid the full price.


Many who trade-in an old device choose to visit the local Apple Store - where the transaction is immediately concluded. This removes any uncertainty or debate as to the condition of the device, or its value, when returned for trade-in.


Apple Trade In - Apple

iPad purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.