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FaceTime Failing

I recently got an IPad 8th generation in May and had no issues. But now that I have updated it to iOS 14.6 my FaceTime randomly hangs up calls and sometimes won’t even let me call a person back and says FaceTime failed. I’m new to apple devices and I’m not sure if this has happened to anyone else before. I’ve tried restarting it and even disconnecting and reconnecting to WiFi. I don’t know what to do and any help would be nice!!

Posted on Jun 14, 2021 10:39 AM

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1 reply

Jun 15, 2021 10:39 AM in response to Zaria1110

Hello Zaria1110,


Thank you for using Apple Support Communities. It's our understanding that FaceTime calls are failing on your iPad. You've done a great job trying to get this resolved so far! The remaining steps in the following resource can help: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch


If the issue persists, let us know if this occurs when connected to a different network. Please include any other troubleshooting steps that you may have tried.


Have a wonderful day!

FaceTime Failing

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