FaceTime issues after iOS 14.6 update
ı am observing facetime issue with new update that is 14.6.
ı can not see facetime button on user information area. ı can see only whatsapp video call.
ı added a picture about this issue.
[Edited by Moderator]
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User profile for user:
barberlives123
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Community Specialist
Hey Birol242,
Thanks for posting your question in Apple Support Communities!
There are a few things you can try here. First, confirm that the phone number you have on file for your contact is linked to their Apple ID account and not their WhatsApp. Usually, the FaceTime option will appear once the contact's information is recognized as being tied to an Apple ID or iCloud account. If the FaceTime option does not appear it is likely that the information stored in the contact is not being recognized as an Apple ID user.
You can also try turning FaceTime off on your device, restarting, and turning it back on. You can find the settings for this in Settings > FaceTime > Turn 'Facetime' off.
You can find some additional troubleshooting steps in this article: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch
Best Wishes.