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How to fix a text message send failure

Tried to send a SMS text message with a 2MB picture from an iPad but it failed multiple times. No issues with WiFi speed. Copied the same text to different, newer iPad on same account and it sent successfully.

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Jun 14, 2021 6:19 PM

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1 reply

Jun 15, 2021 12:44 PM in response to MSmallsr

Hello MSmallsr,


Thank you for reaching out to Apple Support Communities. We are happy to help you!


We understand that you are unable to send an SMS message when using one of your iPad devices, but the other iPad seems to work just fine.


Have you made sure that your software is up to date on the specific iPad that you are having issues with?


Update your iPhone, iPad, or iPod touch


If everything seems to be up to date, and the issue persists, all the necessary troubleshooting steps for the issue at hand would be found in the article that you connect to us through, If you can't send or receive messages on your iPhone, iPad, or iPod touch. Have you attempted all steps suggested in this article already?


If so and the issue continues, we would suggest to Contact Apple Support for additional assistance.


We hope this finds you well!


Cheers!


How to fix a text message send failure

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