Why can’t I view an attachment to an e mail when it’s part of a thread

When I am sent an e mail with an attachment initially I can read it. Once it becomes part of a conversation thread although a paper clip is displayed I am unable to view the attachment. How can I resolve this - there doesn’t seem to be an option in the mail setting that allows me to do this.

iPhone 6s, iOS 14

Posted on Jun 14, 2021 11:25 PM

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1 reply

Jun 16, 2021 6:00 AM in response to Damski1969

Hi Damski1969,


Thank you for using the Apple Support Communities. It sounds like you are not able to view email attachments in conversations and we are happy to help! To "See emails with attachments" follow the steps below:


"1. In a mailbox, tap  to turn on filtering.

2. Tap “Filtered by,” then turn on “Only Mail with Attachments.”


You can also use the Attachments mailbox, which shows emails with attachments from all accounts. To view it, tap Mailboxes at the top left, tap Edit above the Mailboxes list, then select Attachments."


For additional information check out the Apple Support articles Work with email attachments on iPhone and View an email in Mail on iPhone.


We hope this helps.


Take care. 

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Why can’t I view an attachment to an e mail when it’s part of a thread

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