iphone app won't close, despite swiping attempts

I ended a phone conversation on my iPhone X (latest iOS), but the phone app window remains open and won't close despite every kind of swiping. The other open apps close properly, so it's something with this particular one. Worse, still, I can't reboot the phone by pressing the side buttons.


Apple suggests connecting the phone to my computer, but I fear there may be something nefarious going on and I don't want to expose my computer.


Posted on Jun 15, 2021 9:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2021 9:34 AM

This advice enabled me to reboot the phone:


Force Restart the phone:

    • Press and quickly release Volume UP button
    • Press and quickly release Volume DOWN button
    • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF)


So I expect I'll be good, now.

Similar questions

1 reply
Question marked as Top-ranking reply

Jun 15, 2021 9:34 AM in response to Blalpert

This advice enabled me to reboot the phone:


Force Restart the phone:

    • Press and quickly release Volume UP button
    • Press and quickly release Volume DOWN button
    • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF)


So I expect I'll be good, now.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone app won't close, despite swiping attempts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.