No sound using external speakers

Hello Pikapolonica,

Thank you for posting in the Apple Support Communities. We understand that when connecting a third-party speaker to your iPad, there is no sound. We'll help get this resolved.

Since this is happening with both the wired and wireless connection with the speaker, are you able to test the issue by using the speaker with another iOS device? Testing with another device can help isolate the issue to the speaker.

As for the Bluetooth connection, do the speakers appear to be paired at all when you hear no sound? If not, try these steps:

If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch

From there, we also suggest making sure the volume on your iPad is turned up, and testing the issue with another known-good cable between your iPad and speakers.

We hope this information is useful. Kind regards.

Pikapolonica,

Thanks for getting back to us after trying each of those steps. From our understanding, you can hear sound when your iPhone and Android phone are connected to your third-party speakers both with the cable and via Bluetooth.

Next, is your iPad fully updated to iPadOS 14.6? If an update is available, we suggest backing up to a computer or to iCloud, then updating to further test the issue. Updating might re-establish the iPad software compatibility with your speakers.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

From there, try using your iPad with another set of speakers, and take any remaining steps here:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

If this concern still isn't resolved, we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: 

Get Support

Have a great day.