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Keyboard and trackpad non responsive

Hi

my MacBook Pro 2015 keyboard and trackpad are not working.I tried already recovery modes (worked a couple times) and shift+Ctrl+option+power option, worked a couple times but eVentually failed again and now it doesn’t work. I don’t have an external keyboard or mouse.

any ideas ? Thanks

MacBook Pro 13″, macOS 11.0

Posted on Jun 15, 2021 8:55 PM

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Question marked as Apple recommended

Hi,

You'd better make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


Posted on Jun 15, 2021 11:07 PM

2 replies

Keyboard and trackpad non responsive

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