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Why doesn’t the “play next” feature actually play the song you’ve chosen immediately after the current song, but instead puts it where the song I have arranged to be next was, often far down in the queue? It never goes “next.”
iPhone 12 Pro
Sean_B1,
Thank you very much for your time thus far, but you are misunderstanding what I am saying and the issue at hand. I am highly familiar with Apple Music and have been for the past 8 years, so I know all the new features and changes that have occurred since then. I know Autoplay and think it is a great new feature, however, it is completely unrelated to this flaw in the "play next" feature's programming that happens when Autoplay is on or off.
Here is a detailed explanation of what occurs and where the issue lies:
I go to my Apple Music app to play music, click on one of my playlists and hit "shuffle." The shuffle, autoplay, and repeat buttons are all on (but not repeat with the "1"). I scroll down to look at the queue the shuffle has made. I take the fifth song from the queue and drag it to the top. This song plays, and while it is playing, I search for a song from my library, hold on it and press "play next." This song now becomes the fifth song in the queue -- this is the issue. It does not go "next" in the sense that it goes immediately after the song that is playing like it used to do (before iOS 13) and like it says it does (when you read about "Play Next" from Apple sites), but instead goes "next" after the song that is playing according to where that song originally was in the queue.
This is a major problem and it is in the programming -- this is not a user error. I have long been a proponent of Apple Music over other platforms for many reasons, primarily because the queue adjusting was so crucial to my experience and Apple had done such a great job with the app overall. But this flaw at times makes my experience difficult and frustrating, and makes me strongly consider switching to Spotify, which I think is lesser in many ways, but because I need "Play Next" to actually mean "Play Next," I am highly tempted.
Please take this issue to whoever can fix it.
Sean_B1,
Thank you very much for your time thus far, but you are misunderstanding what I am saying and the issue at hand. I am highly familiar with Apple Music and have been for the past 8 years, so I know all the new features and changes that have occurred since then. I know Autoplay and think it is a great new feature, however, it is completely unrelated to this flaw in the "play next" feature's programming that happens when Autoplay is on or off.
Here is a detailed explanation of what occurs and where the issue lies:
I go to my Apple Music app to play music, click on one of my playlists and hit "shuffle." The shuffle, autoplay, and repeat buttons are all on (but not repeat with the "1"). I scroll down to look at the queue the shuffle has made. I take the fifth song from the queue and drag it to the top. This song plays, and while it is playing, I search for a song from my library, hold on it and press "play next." This song now becomes the fifth song in the queue -- this is the issue. It does not go "next" in the sense that it goes immediately after the song that is playing like it used to do (before iOS 13) and like it says it does (when you read about "Play Next" from Apple sites), but instead goes "next" after the song that is playing according to where that song originally was in the queue.
This is a major problem and it is in the programming -- this is not a user error. I have long been a proponent of Apple Music over other platforms for many reasons, primarily because the queue adjusting was so crucial to my experience and Apple had done such a great job with the app overall. But this flaw at times makes my experience difficult and frustrating, and makes me strongly consider switching to Spotify, which I think is lesser in many ways, but because I need "Play Next" to actually mean "Play Next," I am highly tempted.
Please take this issue to whoever can fix it.
Autoplay is on and I am running iOS 14.6. This has been an issue since iOS 13. It is not a bug that can be fixed with turning it on and off - it is a flaw in the software/coding or something.
Hello Annalese2024,
We would like to see how we can help with Apple Music not playing as expected. Is Autoplay switched on from the link above? Which iOS version are you currently running? Go to Settings > General > About for the version. If you restart the iPhone does the issue return? Follow the steps in this link to restart your iPhone: Restart your iPhone
Get back to us with some more details and we can go from there.
Cheers!
Hello Annalese2024,
Thank you for that information. Autoplay takes the work out of choosing what to play next. Once you play a song, then Autoplay finds similar songs and plays them afterward. Let's go ahead and switch it off, restart the iPhone and test the issue.
Cheers!
Major flaw in Apple Music “Play Next” Feature
