slow internet with MacBook

I have two computers: a 2013 MacBook Pro running Mojave and a 2016 MacBook running Big Sur. I signed up for nominally 300 mps ATT. The 2013 computer (and my iPhone X) registers 300+ mps with wifi on Speedtest but the 2016 MacBook is always about half that. This is true even if both computers are next to each other and the router. Any ideas about what is going on and how to fix?

MacBook

Posted on Jun 16, 2021 4:02 PM

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Posted on Jun 17, 2021 6:58 AM

Mwinkens Said:

slow Internet with MacBook: Thanks for the tip. I noted in safe mode, and indeed, the internet speed went up to over 30 (both download and upload). However, when I rebooted in regular mode, the speed again driven in half[...]

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You are welcome. Try the following:


A. Reset your SMC and your NVRAM:

Sometimes changes are made to the system and then settings (i.e. for Wi-Fi) become corrupted, in the meanwhile. So, reset both on your Mac. See where it goes from there. It’s worth a go.


B. Try clearing your Temporary Internet Files. (History and Cache - Apple Discussion).


C. Uninstall Security Software:

Any Security Software installed on your computer? If so, uninstall it. Use the Uninstaller for to do so, getting the Uninstaller directly from my Developer’s site, as getting it else where may result in Malware or Spyware being installed. If you are uncertain which to download, then as the Developer. What is it doing is running you through VPN (Virtual Private Network), and your location is seen elsewhere — perhaps a location that this site is inaccessible to.


D. Scan your Mac for Malware: 

Use MalwareBytes for Mac --- This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes Uninstaller


E. If none of the above work, then...

Try Using a New Administrator User:

See what happens when you create a new Administrator User and login to it and perform the above. If it works, then it is something mid configured in your current user. So, move everything over to this new user, and then delete this user you are currently logged into.

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6 replies
Question marked as Top-ranking reply

Jun 17, 2021 6:58 AM in response to Mwinkens

Mwinkens Said:

slow Internet with MacBook: Thanks for the tip. I noted in safe mode, and indeed, the internet speed went up to over 30 (both download and upload). However, when I rebooted in regular mode, the speed again driven in half[...]

———


You are welcome. Try the following:


A. Reset your SMC and your NVRAM:

Sometimes changes are made to the system and then settings (i.e. for Wi-Fi) become corrupted, in the meanwhile. So, reset both on your Mac. See where it goes from there. It’s worth a go.


B. Try clearing your Temporary Internet Files. (History and Cache - Apple Discussion).


C. Uninstall Security Software:

Any Security Software installed on your computer? If so, uninstall it. Use the Uninstaller for to do so, getting the Uninstaller directly from my Developer’s site, as getting it else where may result in Malware or Spyware being installed. If you are uncertain which to download, then as the Developer. What is it doing is running you through VPN (Virtual Private Network), and your location is seen elsewhere — perhaps a location that this site is inaccessible to.


D. Scan your Mac for Malware: 

Use MalwareBytes for Mac --- This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac.

Downloads:

  1. Malwarebytes Anti-Malware for Mac
  2. Malwarebytes Uninstaller


E. If none of the above work, then...

Try Using a New Administrator User:

See what happens when you create a new Administrator User and login to it and perform the above. If it works, then it is something mid configured in your current user. So, move everything over to this new user, and then delete this user you are currently logged into.

Jun 16, 2021 6:37 PM in response to Mwinkens

I think the answer is Big Sur. The caching in Big Sur for Intel Macs is kinda bad, and this can slow it down to a crawl. I had terrible internet issues when I updated my intel Mac to Big Sur. Now that we're in version 11.4 Apple seems to have fixed it, but what I found worked great back when I was having issues was to reset the PRAM. https://support.apple.com/en-us/HT204063

You're welcome (in advance)! #Psalm23

Jun 16, 2021 7:49 PM in response to Mwinkens

Mwinkens Said:

"islow Internet with MacBook: [...]I have plenty of bandwidth. It’s just aggrivating that this is happening with my newer computer and latest OS (Big Sur 11.4).

———-


Try Safe Mode:

What happens when you boot in Safe Mode[Hold Down: shift key upon boot]. Try browsing the Web in it. Then, boot up normally. In Safe Mode, damaged System Files (i.e, caches) are intentionally fixed.

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slow internet with MacBook

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