Mac Studio (10GB) Ethernet Incompatibility with ATT/PACE 5268 Router--solution/workaround

My new Mac Studio would not connect properly to my ATT/Pace 5268 1 GB router. The router and its cabling worked previously with an older Mac Mini with a 1GB ethernet interface. Furthermore, the Mac Studio ethernet worked perfectly when I brought in to the Apple Genius bar to evaluate the unit for a bad ethernet interface.


Workaround: Place a basic 1GB+ switch between the ATT/Pace router and the 10GB Ethernet interface on the Mac Studio.



Mac Studio, macOS 13.0

Posted on Dec 2, 2022 10:01 AM

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Posted on Dec 2, 2022 1:30 PM

That's what I expected, as well.


Unfortunately, a direct connection between the Mac and the Pace router always hung unless I manually forced the Mac all the way down to 10baseT speeds (~9 Mb/s). Even then, the connection was unreliable (and my monitors would sometimes flicker--Thunderbolt hiccup?). I would have expected the router and the Mac to auto connect at 1000baseT and function normally at ~1 Gb/s.


If you've read this far here are a few more details: First, I replaced the cables with cat 6 or better, even though the run is less than 1 meter. When directly connected, the Mac would auto detect the router and set itself at 100BaseT and the router would also auto detect indicating 100BaseT, even though they should have connected at 1000BaseT. Typically the Mac would slowly indicate some kind of a connection and the DHCP would eventially load. Despite the indication of a connection, no data could be sent to/from the internet. Manually setting the router or the Mac to any speed except 10BaseT resulted in no functioning ethernet internet connection. In addition to changing the speeds on the Mac ethernet port, I tried different flow control options (and other parameters) but these seemed always to auto-revert to the baseline full-duplex despite being in manual mode.


When I took the Mac to the Apple Store and we connected it via ethernet to the internet, the Mac worked properly, auto connecting at 1000BaseT speeds. When I brought the Mac back home and reconnected it directly to the Pace router, no joy. I then connected the Mac to one of my peripheral mesh routers where the Mac ethernet connection also worked perfectly, like at the Apple Store. I then picked up an inexpensive 1GB switch and placed it between the Mac and the router and all seems to be working, so far.

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6 replies
Question marked as Top-ranking reply

Dec 2, 2022 1:30 PM in response to Grant Bennet-Alder

That's what I expected, as well.


Unfortunately, a direct connection between the Mac and the Pace router always hung unless I manually forced the Mac all the way down to 10baseT speeds (~9 Mb/s). Even then, the connection was unreliable (and my monitors would sometimes flicker--Thunderbolt hiccup?). I would have expected the router and the Mac to auto connect at 1000baseT and function normally at ~1 Gb/s.


If you've read this far here are a few more details: First, I replaced the cables with cat 6 or better, even though the run is less than 1 meter. When directly connected, the Mac would auto detect the router and set itself at 100BaseT and the router would also auto detect indicating 100BaseT, even though they should have connected at 1000BaseT. Typically the Mac would slowly indicate some kind of a connection and the DHCP would eventially load. Despite the indication of a connection, no data could be sent to/from the internet. Manually setting the router or the Mac to any speed except 10BaseT resulted in no functioning ethernet internet connection. In addition to changing the speeds on the Mac ethernet port, I tried different flow control options (and other parameters) but these seemed always to auto-revert to the baseline full-duplex despite being in manual mode.


When I took the Mac to the Apple Store and we connected it via ethernet to the internet, the Mac worked properly, auto connecting at 1000BaseT speeds. When I brought the Mac back home and reconnected it directly to the Pace router, no joy. I then connected the Mac to one of my peripheral mesh routers where the Mac ethernet connection also worked perfectly, like at the Apple Store. I then picked up an inexpensive 1GB switch and placed it between the Mac and the router and all seems to be working, so far.

Dec 3, 2022 1:39 PM in response to Grant Bennet-Alder

Yes, I was wondering about the integrity of my patch cables, too.


The original patch cable had reliably supported 1000BaseT between the same Pace router and a 2018 Mac Mini with a 1 GB ethernet interface. Still, I replaced the cable with newer, higher spec cables without success until I put the ethernet switch in between the router and the Mac Studio (with the 10 GB ethernet interface). Then all of the cables that I tried worked just fine so long as the switch was in the line.

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Mac Studio (10GB) Ethernet Incompatibility with ATT/PACE 5268 Router--solution/workaround

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