The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I'm switching to a new iPhone and need to remove my old phone from my Apple ID device list. The "remove" option is not shown. Is this because I have Family Sharing? What can I do?
iPhone 11, iOS 14
Have you tried changing your Apple ID password or on the old phone, have you tried signing out of iCloud?
If I have family sharing can I remove my iphone from my Apple ID device list?
