"Hello" Screen After Every Reboot

We're also starting to see this issue on the 100 iphone 12s that we rolled out to one of our departments last week. The phones still on 14.5 are fine but the ones that go to 14.6 get the hello screen with restore, language, and wifi prompts after each reboot. All of our phones are managed with MS intune. Factory resetting is not an option at that scale.

I've had the same issue after updating to 14.6, and factory reset doesn't solve the problem. I've also tried hard resets, resetting network settings, and an Itunes reset.

I also started having an issue with Maps loosing connection when I have another app open. So I will be down the road and all of a sudden Maps doesn't know where I am and when I try to reset the app, my phone freezes.

Both of these issues started at the same time after the update. It's definitely a software issue, no problems like this previously.

We're starting to see this issue too now that more users are upgrading their phones to iOS 14.6. We use MobileIron and have disabled all the "Skips" during setup in our enrollment profile so it wont affect new phone deployments, however, it doesn't seem to be possible to fix it on existing phones. I backed up a user's phone today and did a factory reset, but the issue persisted after restoring the backup both via iTunes and iCloud - so it seems like the issue gets copied into the backup. Not sure how to proceed, and completely wiping the users phone is definitely not an option.

I'm still unable to reproduce the issue in my environment or on my personal devices. This leads me to believe it's some sort of corruption likely tied to either the update, or something with the MDM. Seeing other users experiencing the issue on their personal devices seems to narrow that down to a bad firmware.

For those experiencing the issue, would it be possible to put the device in DFU mode and reinstall the firmware from scratch?

This has been going on too long, we require a fix that is NOT restore to factory settings. I manage our company devices with jamf. When there is the next IOS update will that install and fix this? Can we somehow re-install the last IOS update to fix it? Come on Apple, this problem is too widespread hence it must be a dodgy update so it is down to you to fix via a new update ASAP.

I manage hundreds of devices with Jamf as well and am not seeing this. This is why I am asking someone to test with a single device what happens when put in DFU mode and set up as a new device. There are only a few posts on here. This isn't something overly widespread, so to get Apple to listen, we need more data.

Here's all the data I can provide for our environment

Setting up as a new device works just fine, even without doing it via DFU. Just a simple factory reset "fixed" the issue - but setting up the phone as new wasn't a valid option for us because most of our users have been here for years and cannot lose all the data on their phones. Restoring from their backup, either via iTunes or iCloud just brought the issue right back.

The issue occurred when setup steps were skipped during the enrollment of phones running versions of iOS prior to 14.6 (in our case 14.2) and then were later upgraded to 14.6. We use MobileIron and were skipping the following steps during setup:

Location Services

Move from Android

Sign in to AppleID and iCloud

Siri

Send Diagnostic Information

Apple Pay

Zoom

Display Tone

Home Button Setup

iCloud Storage

Privacy

iMessage and Facetime

Mandatory Software Update

Get Started

Rather than toggling these on/off one at a time and testing which was the culprit, we just re-enabled them all. After that, the upgrade from 14.2 to 14.6 went just fine on new phones.

Anyway, I just confirmed with three additional users that upgrading to 14.7 has resolved the issue - so it looks like whatever it was has been fixed.

I have a large proportion of my company phones with this issue - factory reset is not an practical answer. We need a proper fix ASAP can someone please advise?

You should try resetting your iphone - factory reset and it should fix an issue

What build of iOS 14.6 are you seeing this on? I cannot reproduce the issue. I'm running 18F72 on my device.

What is your MDM?

I’m having this on a refurbished iPhone XR that I just bought on Amazon.

We are also seeing this with new iPads deployed via Jamf. Working on deploying ~150 iPads all running 14.6 next week and this may be an absolute nightmare.

Well, good news! I just updated my device to 14.7 and the issue seems to be resolved. I'm going to update a few of my users before unleashing it on everyone, but I think this nightmare is behind us!

Awesome! This is great data! The only thing on that list I don't skip is location services. I wonder if that's where the bug lies...