"Hello" Screen After Every Reboot
I've some users that receive the "hello" every time the phone restarts after updating to iOS 14.6.
Any ideas?
iPhone XR
see if this will make him blow a gasket? Hmmmm Billy?
Question marked as
Here's all the data I can provide for our environment
Setting up as a new device works just fine, even without doing it via DFU. Just a simple factory reset "fixed" the issue - but setting up the phone as new wasn't a valid option for us because most of our users have been here for years and cannot lose all the data on their phones. Restoring from their backup, either via iTunes or iCloud just brought the issue right back.
The issue occurred when setup steps were skipped during the enrollment of phones running versions of iOS prior to 14.6 (in our case 14.2) and then were later upgraded to 14.6. We use MobileIron and were skipping the following steps during setup:
Location Services
Move from Android
Sign in to AppleID and iCloud
Siri
Send Diagnostic Information
Apple Pay
Zoom
Display Tone
Home Button Setup
iCloud Storage
Privacy
iMessage and Facetime
Mandatory Software Update
Get Started
Rather than toggling these on/off one at a time and testing which was the culprit, we just re-enabled them all. After that, the upgrade from 14.2 to 14.6 went just fine on new phones.
Anyway, I just confirmed with three additional users that upgrading to 14.7 has resolved the issue - so it looks like whatever it was has been fixed.
17 replies
Solved for me in 14.7 as well. I also have a corporate phone.
"Hello" Screen After Every Reboot