Unsupported Person Type

I am trying to login to my old apple ID that I had years ago. When I try to log on to icloud it tells me that my account is an "unsupported person type" Who knows that this means? Is there a way to fix the issue?

Posted on Jun 17, 2021 1:47 PM

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1 reply

Jun 17, 2021 7:39 PM in response to arkadendrums

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


If necessary, try Twitter


https://twitter.com/AppleSupport.          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

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Unsupported Person Type

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